Our Promise
At Omforts, your satisfaction comes first. If you receive a defective, damaged, or incorrect item, we’ll be happy to arrange a return or exchange within 7 days of delivery.
Conditions for Return/Exchange
To make sure the process is smooth, please ensure:
The item is unused, unwashed, and in its original packaging.
A valid proof of purchase (receipt or order confirmation) is provided.
For hygiene reasons, certain items such as undergarments and nightwear may not be eligible for return once worn or used.
How to Request a Return/Exchange
Getting started is simple. Just reach out to us:
📧 Email: info@omforts.com
Whatsaap Us : 0329 2997711
Our team will guide you through the process and make sure your issue is resolved quickly.
